News from Recap Health
Use Recap via the Government’s tech procurement platform
It’s got easier for NHS organisations to buy a licence to use Recap Health. We’re now live on Digital Marketplace, the Government’s procurement platform for technology and cloud-base software services, via the G-Cloud 12 framework. You can see Recap’s listing here.
Learning with Keele University
We’re delighted that Keele University’s Patient and Public Involvement & Engagement Group (PPIE) has agreed to help Health2Works. The PPIE group will be finding and assessing literature about how patients engage with educational information they are given by health professionals and helping us to learn from these findings.
Once available, we plan to publish key insights from this work on this site, so please keep an eye out.
We’e re also hoping that some of the findings will influence how we further develop Recap Health, so clinicians can offer patients the most useful information, in the most useful formats, more of the time.
Auto-send now live
Recap Health is getting smarter.
If a clinical team usually sends the same information out to all newly invited patients, then Recap can now automatically send this information without clinicians needing to first navigate to the library, or their favourites folder, to find the content.
But rest assured, any clinician can easily override this new team auto-send rule if they want to modify the information that is sent to a particular patient.
New case studies added
Maybe you’ve seen them already, but yesterday we added three short case studies to this site.
One summarises how Royal Stoke University Hospitals NHS Trust and Midlands Partnership NHS FT are using Recap Health to support patients with heart failure across a pathway.
The other two showcase how clinical teams at Nottinghamshire Healthcare NHS FT uses Recap to support new parents and adults with memory impairments.
You can see the case studies at the bottom of the Why Recap? page.
Improvements to patient feedback feature
We released a small but important update to Recap Health late last week ( v 8.2). This improvement relates mainly to how local NHS Recap Health Administrators access and utilise patient ratings and feedback about content read.
NHS Trust designated Admins can now:
see a high level summary of all content feedback ratings received from patients and clinicians
filter individual pieces of content feedback by service and by clinicians or patients
most importantly, download a CSV file of all content feedback (ratings and comments) together with Recap ID, Content ID, patient or clinician name, date feedback created etc to aid local analysis
Recap Health pushes COVID-19 info to patients
It all begins with an idea.
Delighted we could help Nottinghamshire Healthcare NHS FT push a COVID-19 information pack to 45,000 patients with Recap Health accounts. One click. Trusted information to local patients strengthens relationships. Great feedback from patients.
Next up is a staying healthy at home information pack..
COVID-19 Response: Rally Round now free worldwide
It all begins with an idea.
After a few quick calls on Sunday evening the penny finally dropped and we decided to make some changes to Rally Round so it can be free to use, worldwide. That work is now done and the new free version is up and running.
For those of you who don’t know, Rally Round is an online service that enables family members, friends, neighbours or cared for people themselves to create support networks, invite trusted people in and start to seek and organise practical help around the needs of someone they care about.
We hope this helps. Stay safe and follow the guidance.
NHS cancer patients ‘missing out on basics information’
This is why we built Recap Health – BBC story here – 39% of cancer patients said longer-term side-effects of treatment were not fully explained. 25% said they did not have the possible side effects explained prior to treatment. Wonder what the numbers are for patients with other diseases and conditions?
Version 8.1 of Recap Health now live
It all begins with an idea.
Version 8.1 of Recap Health is now live: includes 1) new patient ‘onboarding’ tour; 2) new patient help feature and 3) auto-presentation of unread related healthcare content to patients. Getting better!
Recap Health delivers big savings in Heart Failure
Interim evaluation findings from research undertaken by Staffordshire University show that Recap Health, when used in conjunction with Florence, could save the University Hospitals of North Midlands approximately £450,000 per year when used with heart failure patients alone.
This is because heart failure patients using Recap Health and Florence together were 40% less likely to be readmitted within 30 days than a non project group of patients.
The findings are part of an 18 month innovation initiative, funded by NHS England, in conjunction with Innovate UK. The next set of interim findings are due in April 2020, with the final, more thorough evaluation results due in October 2020.
Still early days of course, but these interim results show great promise and have really energised all partners. If you’d like to know more please get in touch – steve@health2works.com
Patient provided feedback to drive improvement
It’s hard to improve something if you can’t measure it. That’s why we’ve just released two new data features on Recap Health:
First – Administrators can see the overall usefulness scores, provided by patients after 6 weeks of use. This data can be seen by service and team to enable useful comparisons to be made and improvement conversations to be focused. By default, patient provided usefulness scores are only seen by Administrators. However we can easily change this so that all clinicians using the same instance of Recap Health can see the patient usefulness scores, for their own team and service as well as the organisation as a whole;
Second – Administrators can now see all the comments and ratings patients submit about the educational material they’ve been sent in one place.
Recap Health part of NHSE Digital Test Bed Programme
Recap Health is part of NHS England’s Digital Test Beds programme. The initiative, led by University Hospitals of North Midlands and Midlands Partnership NHS FT plans to make use of Recap Health in a £1.2 million initiative to better serve patients across the heart failure pathway and reduce readmissions.
Heart failure is a chronic long term condition that causes worsening symptoms, repeated, prolonged hospitalisation and eventually death. It accounts for one million bed days in hospital yearly in the UK, with 2/3 of the total £1 billion pound annual spend by the NHS spent on hospital stays.
The aim of this initiative is to reduce hospital readmissions with savings to the local health economy of approximately £300,000 per year.
Dr Dargoi Satchi, UHNM Consultant Cardiologist, says: “We are delighted to have our first patients benefitting from our project which we hope will improve people’s lives and empower and inform them to manage their health better.
Working with our digital partners as well as our health partners across Staffordshire and Stoke-on-Trent we are able to support patients through faster access to treatment before they become unwell and need hospital care”.
Version 8 Released
We are really pleased to announce that release 8 of Recap Health is now live. It’s a big release, but unlike previous ones , this is mostly focused on ‘under the hood’ improvements.
Clinicians and patients using Recap won’t notice many changes apart from some performance improvements. But importantly Recap Health now runs on the latest web framework platform. This means its ‘future proofed’ and highly likely to run without problems for the next 18 months. Not the most exciting news perhaps but really important. We hope you agree.
We’re at West Midlands Digital Health Summit
We’re showing off Recap Health at the West Midlands Digital Health Summit tomorrow, Birmingham Botanical Gardens. Hopefully lots of interest again, following on from last week’s NHS Expo 19. Please stop by and say hello if you are there.
Thanks to our friends at West Midlands AHSN for organising.
We’re at NHS Expo this week
We’re in Manchester Sept 4 and 5 at NHS Expo 19. Come and say hello and tell us what you think about Recap Health.
We’ll be on the AHSN national network stand, along with lots of other exciting new digital tools and services that AHSNs around England are supporting.
Usefulness scores from patients
We’ve always asked patients to rate and feedback on individual pieces of content sent to them by their clinician. Now we’ve started to routinely collect patient ratings and feedback about how useful Recap Health has been for them.
We now survey all patients 6 weeks after they receive their first piece of content. The latest patient usefulness scores are 3.6/5 (mean) & 4/5 (mode).
We can also help NHS Trusts to drill down to see overall usefulness scores by services, teams individual clinicians.
We are delighted. This gives us really good foundation to work with clinical teams to find ways to improve the numbers.
Nottinghamshire Healthcare passes 1 million content sends
Over 2,300 clinicians working for Nottinghamshire Healthcare NHS FT have sent their locally approved Recap Health content (videos, leaflets and links to apps and third party website pages) more than 1 million times to patients across the County.
Andrew Haw, Head of Health Informatics for Nottinghamshire Healthcare says, “Recap Health has given us the opportunity to re-design services and provide education and advice to our patients in a modern, engaging and accessible format. Our clinicians and our patients give us great feedback on how easy it is to use”.
Recap Health goes live at Royal Stoke University Hospital
After lots of careful preparation, Recap Health is being used by Heart Failure teams at Royal Stoke Hospital and Midlands Partnership NHS FT.
The teams are using Recap health to distribute over 100 pieces of approved heart failure content curated by our content partner, Pumping Marvellous. The 8 information packs include:
New Diagnosis: Essential Information
Reasons for Heart Failure
Tests and Investigations
Cardiac Devices
Rehabilitation
Each pack includes a mix of trusted videos, leaflets and links to third party website pages.
Clinicians are starting to create and add locally generated content to the Recap Health library. The initial focus is on local End of Life and Palliative Care resources.
Release 7 of Recap Health now live
Release 7 of Recap Health went live today. A big release, with lots of new features, including:
reminders to patients to view their content if not seen and
monthly emails to all registered clinicians, alerting them to new content in the Trust library and use stats for their team and organisation.
That concludes over 18 months of development work in partnership with our friends at Nottinghamshire Healthcare NHS FT.